Contact Us

Company Address
68 E. Main Street
Chillicothe, OH  45601

Office Hours
Monday - Friday 9:00 a.m. - 5:00 p.m.
(except holidays)

Residential Customers
All inquiries: (740) 772-8200
Fax: (740) 775-7606
Toll-Free: (866) 436-7163
Repair: (24 hrs. a day) 611 or (740) 772-8611

Business Customers
All Inquiries: (740) 772-8588
Fax: (740) 775-5151
Toll Free: (866) 418-8126
Repair: (24 hrs. a day) 611 or (740) 772-8611
View.Net Technical Support: (740) 772-8777

Safe & Sound
Customer Service: (740) 775-7233 or (888) 434-4065


Directory Assistance (DA)
Local or Long Distance: 411
$1.99 per call, additional rates apply for connecting a call 800 DA: (800) 555-1212

Miscellaneous Numbers
Call Before You Dig: 811
Call Trace: (740) 775-8722
Time & Temperature: (740) 774-2151

Ohio Relay/TDD
National Relay: 711
Toll Free: (800) 750-0750

Email Addresses
Billing Inquiries: billquestions@horizontel.com 
Business Inquiries: businessinfo@horizontel.com
Safe & Sound Inquiries: security@horizontel.com
Technical Support: level1tech@horizontel.com
All Other Inquiries: chiltell@horizontel.com