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logo: horizon technology
68 East Main St
Chillicothe, Ohio 45601
1.740.772.8200
1.800.500.3134

 

RG Remote Control

Horizon View Troubleshooting 
 
Programming Your Remote
     

Click Here for
Programming Instructions

 

 
More Help
 

Horizon View also provides step-by-step instructions to aid users in Automatic Tuning, Parental Controls, Purchasing PPV Programs, Resetting Channels, and VCR Tips. Instruction will require the use of our Residential Gateway (RG) remote control, as pictured below.

     Repair Charge $59.95
     It is Horizon's responsibility to verify that our services are functioning properly to our      equipment located at the customer premise. To assist in isolating or troubleshooting beyond      Horizon's equipment, additional fees will apply. These additional fees will be waived if      customer participates in our Inside Wire Insurance plan or if the problem is determined to be      in Horizon's network.

     Inside Wire Insurance Plan $3.50
     This plan covers all premise telephone and cable TV wiring/outlets, plus Internet cabling      to the customer's computer or home networking router. Customer owned equipment      (cordless phones, answering machines, etc.) are not covered under this plan (billed      monthly).

Please feel free to contact us for additional help at 774-VIEW (8439).

Automatic Tune
automatically programs your TV to change over to your selected program at the specified time.

  1. Press "GUIDE" and highlight the program you wish to tune to – Press SELECT
  2. When the description of the program appears, arrow over to "ACTIONS" – Press SELECT
  3. Arrow down to "SCHEDULE AUTOMATIC TUNE" – Press SELECT
  4. Choose your desired time frame (One Time, Every Mon-Fri, Once a Week) – Press SELECT
  5. "AUTOMATIC REQUEST ACCEPTED"
  6. Exit until you reach the desired Menu level.

Parental Controls
allow viewers to set controls over content and rating, channels, time, set-top and also temporarily unlock the above mentioned.

  1. Press "MENU"
  2. Use the blue arrow keys to highlight "PARENTAL CONTROL" – Press SELECT
  3. Use the blue arrow keys to highlight "PARENTAL CONTROL LOCKS" – Press SELECT
  4. "Please enter your Parental Control Password" appears on-screen (use keypad on remote to enter four-digit code)
  5. "Please re-enter your Parental Control Password" appears on-screen (use keypad on remote to re-enter four-digit code)

Parental Control Lock Option:

  1. Unlock All Locks – temporarily unlock all Parental Control locks
  2. Lock Set-Top Box Now – temporarily lock the set-top box to prevent TV viewing
  3. Lock By Channel – select the channels that you want to lock
  4. Lock by Rating & Content – select the rating and content you want to block
  5. Lock by Time – select a time to lock your TV

After you select which option you want to apply as your Parental Control Lock – Press SELECT and follow the individual on-screen directions for each option (listed on the bottom of each screen).


Purchase PPV Program
up to 15 minutes into the start of a program. The PPV preview for the program will last up to 5 minutes from the start time.

  1. Press the PPV button on the remote control (top left)
  2. Use the blue arrow keys to highlight the program you wish to purchase – Press SELECT
  3. Use the blue arrow keys to highlight "BUY" – Press SELECT
  4. A blue box appears with instructions "Press SELECT to purchase this program" – Press SELECT
  5. A blue box appears "Thank You for Your Purchase"
  6. EXIT until you reach the desired Menu level

Cancel PPV Program up to 15 minutes into the program.

  1. Press the PPV button on the remote control
  2. Use the blue arrow keys to highlight the PPV program that you wish to cancel – Press SELECT
  3. Use the blue arrow keys to highlight "Action" – Press SELECT
  4. Use the blue arrow keys to "Cancel this Purchase" – Press SELECT
  5. A blue box appears with instructions "Press SELECT to Cancel this Purchase" – Press SELECT
  6. A blue box appears "Your Purchase has been Canceled"
  7. EXIT until you reach the desired Menu level

Resetting Channels
will be a maintenance item customers may wish to perform when they notice their channel lineup has changed or when TV channels are out of numeric order on the Menu.

  1. Press MENU button on the remote control
  2. Use the blue arrow keys to highlight "Set Up the Channels" – Press SELECT
  3. Use the blue arrow keys to "Change Channel Order" – Press SELECT
  4. Use the left blue arrow key to "Reset" – Press SELECT
  5. "OK" – Press SELECT
  6. A blue box appears "The Channel Order Has Been Reset"
  7. EXIT until you reach the desired Menu level

VCR Tips
Provide basic diagrams and instructions for setup and use of a VCR with our RG device, located in your home. In most cases, the setup will require 3 remote control devices per TV/VCR combo: 1 RG remote, which is provided with our RG; 1 VCR remote, which comes with store purchased VCR's; and 1 TV remote, which comes with store purchased TV's.

For each setup, be sure that the coaxial cable routes out of the RG and through your VCR before connecting to your TV. Also try to program your VCR with the current date and time, following instructions provided with your VCR.

In all cases, when you are finished using your VCR, it will be necessary for you to revert back to the BASIC TV/VCR setup as shown below.


Basic TV and VCR setup

Using the illustration above, place and wire your VCR between the RG and TV in each instance of a TV/VCR combination. Also, check the back of the VCR to be sure the "TV" switch is correctly positioned, and that the VCR and TV are correctly tuned (using remote controls that came with each device).

To watch TV and change channels, use the RG remote. It is not necessary to have the VCR turned on to watch TV.


Playing a VCR Tape and Recording and Watching the Same Show

To play a tape: on TV-1, simply insert the tape and press play. On TV-2 and/or TV-3, change the TV channel to 3 (using the TV remote or the buttons on the TV), insert tape and press play.

To record and watch the same show: follow the same TV/VCR tuning instructions as illustrated above. Then using the RG remote control, change the channel to the show you wish to watch/record, insert a tape and press record on your VCR.

Be sure to re-tune the VCR according to the Basic TV diagram when finished recording.


Watching One Show while Recording Another Show At the Same Time

This function requires the use of two TV Streams and two RG remotes.

Follow the simple illustration above for tuning your VCR and TV. Then use the second RG remote control (from TV-2 or TV-3) to find the show you wish to record, insert a tape and press record on your VCR. Then using your VCR remote, press your TV/VCR button OFF.

Now, using your RG remote control from TV-1, you can change the television to watch a different show.

Note: it is a good idea to label your RG remote controls before moving them throughout the house.

Be sure to re-tune the VCR according to the Basic TV diagram when finished recording.


Timed Program Recording While at Home or Away, With TV Off

Using your VCR instruction booklet, follow instructions for programming time, date and timed program recording.

Program your VCR to record channel 4. Then use the RG remote to auto tune (see Automatic Tune instructions).

Important: If you wish to record a program while the TV is turned off, then use the TV power button on the face of the TV. Do not use the green power button on the RG remote, as this will turn off the Stream to the VCR as well.

 
 

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