How to Use Call Forwarding

For All Call Forwarding

Turn it on
AFTER dialing the “forward TO” number, when the phone is answered, Call Forwarding is on. If the line is busy or there is no answer, hang up. Your calls will be forwarded.

Turn it off 
AFTER entering your off code, when you hear a stutter dial tone, Call Forwarding is off.

TIPS
You can still call out when your incoming calls are being forwarded.

If a call is forwarded to a number outside your local calling area, usage or long distance charges will apply to your account, not your caller’s.

Call Forwarding All
Turn it on
Press *71 (1171 for rotary users)
At the dial tone, enter the “forward-to” number

Turn it off
Press *72 (1172 for rotary users)

TIPS
To reactivate your previous call forwarding destination, press *79 (1179 for rotary users). You will hear a confirmation tone.

When Call Forwarding All is activated, you may hear a short ring as a call is forwarded, but you will not be able to answer the call.

Remember, Call Forwarding stays on until you turn it off.

Call Forwarding Remote Activation
Turn it on
Dial 779-1210 (from a touch tone phone)
Enter the “forward-FROM” phone number
Enter your PIN number. If the phone number and the PIN number are a match, a confirmation tone followed by a dial tone is returned
Press *71
Listen for recall dial tone
Dial the “forward-TO” phone number
When someone answers, verify that you have received the programmed number

Turn it off
To cancel from the “forward-TO” location, use the same procedure as “Turn it on,” except use access code *72
-OR-
To cancel from the “forward-FROM” location, press *72

Call Forwarding Busy
Turn it on
Press *90 (1190 for rotary users)
At the dial tone, enter the “forward-to” number

Turn it off
Press *91 (1191 for rotary users)
NOTE: Centrex users should use *72 to activate and #72 to deactivate.

Call Forwarding No Answer
Turn it on
Press *92 (1192 for rotary users)
At the dial tone, enter the “forward-to” number

Turn it off
Press *93 (1193 for rotary users)
NOTE: Centrex users should use *72 to activate and #72 to deactivate.

Call Forwarding Busy/No Answer
Follow each instruction from above.

This feature is commonly used with our Voice Mail service.