We collect personal information (such as your name, e-mail address and any other details you provide to us that identifies you as an individual) from you when you submit a request for information or when you submit your details for any other reason. Personal information will only be collected with your consent.
Use of Information
Horizon will not share or sell your personal information with third parties, other than to Horizon subsidiaries or vendors, including payment processors, content providers, shipping vendors or others who perform similar functions on behalf of Horizon. Disclosure of personal information may be necessary in special circumstances, such as when disclosure is required or authorized by law, to investigate possible crimes, to protect Horizon Telcom’s legal rights, or in connection with a sale, purchase, merger, reorganization, liquidation or dissolution involving Horizon.
Customer Proprietary Network Information (CPNI) is information that Horizon obtains in connection with providing telecommunications services to you. CPNI includes the types of services purchased, optional services used, types of information typically included on your telephone bill, such as call details and the amount you spend on communications services. CPNI does not include your telephone number, name and address.
Horizon uses technical and policy guidelines to safeguard the privacy of CPNI and help protect it from unauthorized access or improper use. Horizon does not sell CPNI to third parties and complies with applicable federal and state CPNI rules that apply to telecommunications carriers.
Horizon, or its authorized representatives, may use CPNI information to make suggestions to you and discuss products and services, packages and promotions that may service your communications needs or to let you know about enhancements to services that you already use. Horizon will not use your CPNI for any other marketing purpose without your approval.
Horizon is required to provide directories and directory information (name, address and telephone number) to authorized third parties, for example, directory publishers. You can restrict the publication of personal information in telephone directories, online directories and directory assistance through such services as non-published or non-listed numbers. Contact a Horizon customer service representative to discuss the options available to you.
Links to Other Sites
Horizon makes reasonable efforts to maintain the security of our servers and computer networks in order to help prevent the loss, misuse and modification of the personal information in our possession. Horizon protects the security of your personal information by using specialized software during the service application process, enrollment, while you're shopping on the Horizon web site or when you're paying your Horizon statement. Even though we take reasonable steps to maintain information security and expect our vendors to do likewise, Horizon cannot guarantee the security of personal information.
Like many other web sites, we may use a standard technology called a “cookie” to collect information about how you use our web sites. A cookie is a small data file that may be sent to your computer when you visit our web sites. A cookie file can contain information such as a user ID so that we can track the pages you have visited on our web sites, but the only personal information a cookie can contain is the information that you supply yourself. A cookie cannot read data from your hard disk or read any other cookie files created by other web sites.
You have options in regard to cookies. By changing the settings of your browser, you may opt to accept cookies, to be informed when a cookie is being placed on your PC or to reject all cookies. Please consult your browser manual.
It is a Horizon policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws relating to children’s privacy. In order to respect the privacy of children online, Horizon does not knowingly collect, maintain or process personal information submitted by children under the age of 13. Children should always receive permission from a parent or guardian before sending personal information over the Internet.
Changes to This Policy